Effective date: July 1, 2025
Welcome to Heavy Grit. These Terms and Conditions (“Terms”) govern your use of our website located at https://www.heavygrit.com/ (the “Website”), and any purchases made through it. By using our site, you agree to these Terms. If you do not agree, please do not use our Website.
1. About Us
Heavy Grit is a small independent game development studio based in Scotland, UK. We create, publish, and sell computer games in both digital and physical formats. We also sell branded merchandise including clothing and accessories.
2. Eligibility
There are no age restrictions to use our Website or make a purchase. However, some of our merchandise may contain strong language. By purchasing, you confirm that you understand this and are not offended by such content.
3. Products and Orders
A. Games & Merchandise
We sell:
- Digital games (delivered via download or activation keys)
- Physical copies of games
- Physical merchandise (e.g., t-shirts, accessories)
B. Payments
We use Stripe to securely process payments. All prices are listed in GBP (£). We are not VAT registered.
C. Refunds & Returns
We comply with the UK Consumer Contracts Regulations:
- Digital games: Refunds are only available before download/activation.
- Physical goods: You may request a refund within 14 days of receiving your order. Items must be returned unused, in original condition. Return shipping is your responsibility unless the item is faulty.
Full details on your statutory rights are available at:
https://www.gov.uk/accepting-returns-and-giving-refunds
4. Intellectual Property
All content on this Website—including games, text, graphics, logos, merchandise designs, images, and software—is the exclusive property of Heavy Grit or its licensors. It is protected by UK and international copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or republish our content
- Modify or redistribute any part of our games, artwork, or merchandise designs
- Use our brand or materials for commercial purposes without express written permission
5. Limitation of Liability
To the fullest extent permitted by law, Heavy Grit and its staff will not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Issues caused by third-party platforms (e.g., Stripe, couriers)
You use this Website and our products at your own risk.
6. Privacy
Please refer to our Privacy Policy to understand how we collect and use your data.
7. Third-Party Services
We use trusted third-party services to operate parts of our business, such as Stripe for payment processing. These services are governed by their own terms and policies. We are not responsible for their practices.
8. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll revise the “Effective date” at the top. Continued use of the Website means you accept the new Terms.
9. Termination
We reserve the right to deny access to the Website or cancel any order if we believe there has been a violation of these Terms or any applicable law.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Scotland, United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.
11. Contact Us
If you have any questions or concerns about these Terms, please get in touch:
Email: [email protected]
Address: Heavy Grit, 60 Brook Street, Glasgow, G40 2AB, Scotland, UK