Privacy Policy

Privacy Policy

Last updated: July 1, 2025

1. Introduction

Welcome to Heavy Grit (“we,” “our,” or “us”). Your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://www.heavygrit.com/ (the “Website”). By using our Website, you agree to this policy. If you're not comfortable with it, please don't use our services

2. Information We Collect

A. Information You Provide:

  • Contact & Account Info: Name, email, phone number, mailing address.

  • Login Data: Username, password (securely hashed), security questions.

  • User Content: Comments, emails, submissions, or other content you post.

B. Automatically Collected Info:

  • Usage Data: IP address, browser type, pages viewed, timestamps, referral source.

  • Device Info: Device type, operating system, unique device identifiers.

  • Cookies/Tracking: IP-based analytics, session cookies, persistent cookies.

C. Third-Party Sources:

  • From services like Google Analytics, advertising networks, payment processors, and social media platforms.

3. How We Use Your Information

  • To Provide & Improve Services: Operate our Website; troubleshoot issues; personalise your experience.

  • To Communicate: Confirming account details, updates, support inquiries and newsletters if opted-in.

  • For Marketing: Displaying relevant promotions via email or on-site messaging when consented.

  • Fraud & Security: Detecting abuse, enforcing our policies, ensuring safety.

  • Legal Obligations: Responding to legal requests or compliance requirements.

4. Information Sharing

We do not sell your personal information. We may share it with:

  1. Service Providers: Hosting, email services, analytics, payment processors, under strict confidentiality agreements.

  2. Legal Authorities: If required for compliance or legal protection.

  3. Business Transfers: During mergers or acquisitions, but only under proper terms.

  4. With Consent: E.g., when integrating with social networks or third-party apps.

5. Cookies & Tracking Technologies

We use cookies, pixel tags, and web beacons to:

  • Enable core Website features.

  • Analyse and improve user engagement.

  • Support marketing campaigns.

You can manage cookie preferences via your browser settings or our cookie banner. Note this may affect functionality.

6. Your Rights & Choices

Under UK and EU laws (like GDPR), you may have rights to:

  • Access & Correction: View or update your personal data.

  • Erasure (“Right to be Forgotten”): Request deletion of your data.

  • Portability: Receive your information in a usable format.

  • Restrict/Object to Processing: Especially for marketing or profiling.

  • Withdraw Consent: Where processing is based on it.

To exercise a right, contact us at [email protected]. 

7. Data Security

We implement industry-standard safeguards to protect your data:

  • Secure transmission (HTTPS).

  • Secure storage (encrypted / hashed credentials).

  • Access controls & firewalls.

  • Regular security assessments.

While we strive to protect your data, no system is entirely foolproof. You use the Website at your own risk.

8. Data Retention

We keep personal data only as long as needed:

  • To serve the purposes listed above.

  • To comply with legal obligations or resolve disputes.

  • We'll delete or anonymise data once it's no longer necessary.

9. International Data Transfers

Your data may be processed/stored outside your country, including in the US. These transfers are protected through appropriate safeguards, as required by applicable laws.

10. Updates to This Policy

We may revise this policy. Any changes will be posted with the “Last updated” date. Major updates may be communicated via email or prompt you to review changes. Continued use signifies acceptance of revised terms.

11. Contact Us

For questions, concerns, access requests, or complaints, contact:

Email: [email protected]

Address: Heavy Grit Ltd, 60 Brook Street, Glasgow, United Kingdom

If you’re in the EU/UK and believe your data rights have been violated, you also have the right to lodge a complaint with your local data protection authority.

Consent: By using https://www.heavygrit.com/, you consent to this Privacy Policy.